The ability of a customer to be assigned to more than one catalog simply allows you to choose from a selection of catalogs when placing an order for this customer.
Still, the order can be placed on just one catalog at a time. In other words, a single cart page can't hold items from 2 different catalogs, in the same order.
follow steps blow:
- Log into account and click Accounts in the Home page
- Please enter the customer name in search area, or you can scroll down to find the customer name
- Then, tab on the Sales Order the right hand corner:
- You will then see the pop up with multiple catalogs to choose from. In this example we have 2 catalogs, however there may be cases where there are more than 2 catalogs:
- Tap one catalog, and do the ordering, and then click back button on left top corner, then go back to the Step 4. You can choose a different catalog for ordering:
- Once you finish the ordering process, you have to go back to the main screen, and click Activities to review your orders.
- Here you will find the Sales Orders you have made, choose one that you need to highlight and “Ship Combined”
- Tab More on the bottome left hand corner:
- Follow the instruction from the image blow, and type the "Ship Combined" in the Order Remark area.
